Everything was clearly communicated in a timely manner. Friendly and quick response with a few very minor issues. Golf cart wouldn’t start once .. they came and couldn’t fix it . Brought us another golf cart in short order. 1 suggestion- more couch/lounge chair on main level by kitchen .. we all wanted to watch a movie but we didn’t all fit in couch .. great location, nice backyard . We grilled and had a fire pit. Just be advised.. if you have older guests or very young – there are lots of stairs .. got our steps in for sure!