Terms & Conditions

These terms and conditions are not a complete rental agreement. Once you’ve made a reservation, you’ll receive a full rental agreement, with the same terms as stated below, plus additional contract language specific to the property you rented. 

This Agreement applies to the Guest’s stay at Rental Property but also applies to any other dates which may be included if the reservation is changed.

This Agreement applies to all members of the Guest’s party no matter the age or affiliation.  Guest acknowledges that Guest is responsible for sharing the renter agreement, and its requirements, with all members of the Guest’s party and anyone else permitted onto the Rental Property by the Guest.

Please read this Agreement carefully before you begin your vacation. Any monies received by the Property Manager for occupancy of the subject Property indicates the acceptance of all terms herein by the undersigned guest(s) (“Guest” or “Guests”). All policies are strictly enforced. It is the responsibility of Guest and members of Guest’s party to be familiar with all policies pertaining to the Property. Additional rules may apply, please see the guide book for the Property you are staying in.

In consideration of the rent received and the mutual promises contained herein, Owner of the Rental Property does hereby lease and rent to Guest(s) such Rental Property under the following terms and conditions:

  1. Guest agrees to abide by all rules and regulations contained herein or posted on the premises related to the Rental Property.  Guests obligations include but are not limited to keeping the premises as clean and safe as the conditions of the premises permit and causing no unsafe or unsanitary conditions in the common area and remainder of the premises that Guest uses.  Guests agree not to use the premises for any commercial activities or purpose that violates any criminal law or governmental regulation. Guest’s breach of any duty contained in this paragraph shall be considered material and shall result in the termination of guest occupancy with no refund of any kind.

 

  1. In no event shall the Rental Property be occupied by more persons than the capacity of the property as stated on the web site or the confirmation letter, without prior approval by Owner.  No fraternities, school, civic, or other non-family groups are allowed unless Owner grants prior approval.  In no event shall Guests assign or sublet the Rental Property in whole or in part.  Violations of these rules are grounds for expedited eviction with no refund of any kind. Property Manager reserves the right to enter the Property at reasonable times and with reasonable notice for the purposes of inspecting the Property or showing the Property to prospective purchasers or other authorized persons. If Property Manager has a reasonable belief that there is imminent danger to any person or Property, Property Manager may enter the Property without advance notice.

 

  1. In the event Guest wishes to terminate this agreement, Travel Insurance, Damage Protection and any processing or administrative fees are non-refundable.  The refund policy is as follows: Seventy-five percent (75.00%) of the total booking charges will be refunded if the cancellation is made more than 30 days prior to the arrival date of the reservation. For cancellations made within 30 days prior to the arrival date, no refund will be issued.

 

  1. A payment of 25% is taken by Owner at the time of the booking. The remaining balance of 75% must be paid 30 days prior to the arrival date, or this Agreement may be cancelled by the sole option of the Owner.  An automatic credit card payment for the remaining balance will be scheduled by the Owner to be made 30 days prior to the arrival date.  The credit card of the first payment is used if a credit card was provided.  If the automatic payment fails for any reason, it is the responsibility of the Guest to make sure that the remaining balance is promptly paid in full, or the reservation will be canceled with no refund of payments made.  All policies contained in this Agreement shall apply equally to payments made by credit card, check or cash and whether made via website, by phone or in person. Any refunds due to Guests from a credit card payment will be refunded by credit card transaction; all other refunds will be made within 30 days by check.

 

  1. A security deposit is required (“Security Deposit”) and will be automatically reserved for the booking.  The automatic reserve is conducted by putting a hold or charge on the Guest’s credit card for the amount of $200 exactly 1 day(s) prior to the arrival date.  The credit card of the last successful payment will be used. If, at the end of the rental period, the rental property is returned undamaged beyond normal wear and tear, the Security Deposit will be released in full within five (5) business days.  In the event of any damages, Owner will provide Guest with a full accounting of expenses incurred and deductions made from the Security Deposit.  Should the damages exceed the amount of the Security Deposit, Guest agrees to pay the balance within five (5) business days after receiving notification.  Deductions from Security Deposit may include, but are not limited to: excess cleaning fee, hot tub draining and refilling fee, trash removal fee, missing item replacement costs, damaged item replacement or repair costs, repair costs of buildings or grounds, or other service call fees.  Owner is under no obligation to use the least expensive means of restoration.

 

  1. Property Manager reserves the right to charge Guest for all losses and damages to the Property caused by Guest or Guest’s invitees their stay.

 

  1. All of our vacation rentals require a minimum of one adult over the age of 25 be staying at the Property throughout the full rental term. There shall be no parties whatsoever at the Property, and no sororities, fraternities, or school groups of any kind are permitted at the Property. Guests who violate this policy are subject to immediate eviction and forfeiture of all rental payments and deposits. In accordance with Florida State Statute 509.41, reservations made under false pretense are null and void and check-in will not be allowed or guests will be asked to vacate the accommodations. This policy includes reservations made by parents or guardians who do not check in, and/or who leave overnight during the length of the stay. A copy of your driver’s license is required prior to check in. It should be emailed to Property Manager.

 

  1. Pets are permitted at Property Manager’s discretion if the property allows them. Pet Fee (if approved by Property Manager) is $250.00 per pet. Guest will be liable for any damages caused by the permitted pet(s). Any violation of this policy will result in immediate eviction and forfeiture of all monies paid to Property Manager. 

 

  1. No refunds will be provided due to inoperable appliances, pools, hot tubs, elevators, golf-carts etc.  The Owner will make every reasonable effort to assure that such amenities will be and remain in good working order.  No refunds will be given due to power blackouts, water shortage, flooding, snow, construction at adjacent properties, or mandatory evacuations of the area by county officials due to hurricanes or other potentially dangerous situations arising from acts of god or nature. 

 

  1. Guests covered by CSA travel protection insurance may be entitled to a refund or partial refund in the event that the National Hurricane Center and our local governing officials issue a “Mandatory Evacuation” order for the location of the Property, provided that you have purchased coverage before the storm was named. Any such refunds shall be subject to the terms, conditions and restrictions of the travel insurance policy. Property Manager does not provide refunds for cancellations or shortened stays due to actual or anticipated hurricanes, tropical storms or other inclement weather.

 

  1. Guest is responsible for all shipping costs for any Lost and Found items that Owner is requested to return to Guest.  Items found and not claimed within 30 days will be disposed of at the discretion of Owner.

 

  1. If a hot tub or pool is provided at the Rental Property, it will be prepared and tested for proper and safe chemicals prior to or on the day of occupancy.  Misuse of a hot tub or pool by the spilling of foreign substances into the pool, i.e. soap, shampoo, oils, glass or metal will result in a Service Call Charge at the sole discretion of Owner.  Under no circumstances are pets allowed in pools or hot tubs.  Violation of this provision shall be grounds for expedited eviction and forfeiture of all monies paid.

 

  1. If linens or towels are rented from Owner or supplied with Rental Property, Guest is responsible for lost or damaged items at the cost of two (2) times the published standard purchase price for such damaged or lost linens or towels.

 

  1. Smoking is not permitted in the Property either in the house, decks, outside premises, or any grounds of the common areas. Guests that wish to smoke must do so in designated smoking areas if there are any. Guests who violate this policy will be charged an additional $500, plus the expense of any necessary cleaning. Violations may also result in immediate eviction and forfeiture of rent. 

 

  1. In the event Owner is unable to make Rental Property available for any reason other than described above or a reasonable substitute as determined by Owner, Guest agrees that Owner’s sole liability as a result of this unavailability is to provide a full refund of all monies paid under this Agreement and Guest expressly acknowledges that in no event shall Owner be held liable for any special or consequential damages which result from this unavailability.  Guest also agrees to indemnify Owner from and against liability for injury to Guest or any other person occupying Rental Property resulting from any cause whatsoever including, but not limited to, injury sustained as a result of use of the phone, spa, hot tub, sauna, whirlpool tub, pool, exercise equipment, elevator, golf cart, etc. except only such a personal injury caused by the gross negligence or intentional acts of the Owner.

 

  1. The maximum number of guests for the Property is displayed in the property listing. Maximum capacity may not be exceeded. If the maximum occupancy is exceeded, you may be asked to vacate the Property and all monies paid to Property Manager will be forfeited.

 

  1. Owner may terminate this Agreement upon the breach of any of the terms hereof by Guest.  Guest shall not be entitled to the return of any rental monies paid under the terms of this Agreement and shall vacate the Property immediately.

 

  1. The Property may not be sublet. Your reservation is not transferable to any other party.

 

  1. Property Manager is not responsible for any acts of theft, vandalism or other damages to any personal Property or for personal items of Guest or Guest’s invitees.

 

  1. Please remember you are staying in someone’s home during your vacation. Please treat it with care as if it were your own home and leave it in good condition at checkout. Guests must follow all rules and regulations of the community in which the Property is located.

 

  1. Please observe all rules and regulations governing the use of the Property you are occupying. These rules apply to all Guests and Guests’ invitees, and failure to comply can result in eviction plus forfeiture of all monies paid.

 

  1. Golf Cart and Bike Liability. By signing this Agreement electronically or submitting payment for this rental, Guest and Occupants agree they are accepting the terms and conditions attached thereto, Guests who rent units that provide complementary Golf Carts and/or bikes further consent to the express terms, conditions and waivers set forth in the attached Golf Cart Waiver and Damage Addendum and Bike Waiver and Damage Addendum, the terms and conditions of which are expressly incorporated herein.

 

  1. Indemnification, Hold Harmless, Legal Disclaimer. Guest and any Occupants hereby agree to indemnify, defend, and hold harmless the Owner and Property Manager from any liability, theft, damage, or expense whatsoever arising from any claim or litigation which may arise out of or in connection with Guest’s or Occupants’ use of the Property or Property’s amenities. This includes any claim or liability for personal injury, illness, damage or theft of property, incurred or sustained by Guest or Occupants. If any drugs, firearms or other weapons are left behind, they will be turned over to the local authorities and the renter will be solely responsible for retrieving said items from the applicable agency. If for some reason the Property becomes unavailable and a refund is due to Guest pursuant to the terms of this Agreement, Property Manager and Owner will not be responsible for any other direct or indirect damages, costs or fees incurred by Guest.

 

  1. Enforcement; Collections; Venue. Should Property Manager be required to initiate any action against Guest to enforce any of the terms of this Agreement, the prevailing party in said action shall be entitled to reimbursement of its reasonable attorney’s fees and costs associated with the action, including any trial and/or appellate fees/expenses, and including those fees/costs incurred to litigate the amount of fees/costs owed to the prevailing party, plus interest on the amount due of eighteen percent (18%) per annum or the maximum amount allowable by law (whichever is less). Further, this Agreement shall be interpreted according to the laws of the State of Florida, and the venue for any action arising out of or related to this Agreement shall lie exclusively in Walton County, Florida.

 

  • Waiver of Jury Trial. BY ENTERING INTO THIS AGREEMENT, THE PARTIES KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO A JURY TRIAL AS TO ANY CLAIMS A PARTY MAY CLAIM TO HAVE AGAINST THE OTHER WHICH ARISES OUT OF THIS AGREEMENT OR THE COURSE OF DEALINGS BETWEEN THE PARTIES.

 

  1. Entire Agreement. This Agreement constitutes the entire agreement between the parties and supersedes any prior understanding, marketing or agreement among them respecting the subject matter hereof. There are no representations, arrangements, understandings or agreements, oral or written, relating to the subject matter of this Agreement, except those fully expressed herein. No waiver of any provision hereof shall be valid or binding on the parties hereto, unless such waiver is in writing and signed by or on behalf of the parties hereto, and no waiver on one occasion shall be deemed to be a waiver of the same or any other provision hereof in the future.

 

  1. Severability. If any term or provision of this Agreement is held illegal, invalid or unenforceable, such illegality, invalidity or unenforceability shall not affect the legality, validity or enforceability of the remainder of this Agreement.

 

  1. Headings. Section and other headings contained in this Agreement are for reference purposes only and are in no way intended to define, interpret, describe or limit the scope, extent or intent of this Agreement or any provision hereof.

 

  1. Guest Illness. If, during Guest’s stay, a member of the party becomes seriously ill with a communicable illness, such as Covid-19, Guest is requested to voluntarily notify Property Manager of the illness, whether diagnosed or undiagnosed. This voluntary notification will provide the opportunity to arrange for further sanitizing of the Property. Guest is also requested to voluntarily notify the Property Manager if a member of their party scheduled to arrive in the home has been diagnosed with Covid-19 within 14 days prior to the Guest’s arrival date.

 

  • Swimming Pool and Hot Tub Usage – Release of Liability, Waiver of Claims, Express Assumption of Risk and Indemnity Agreement. In consideration for receiving access and/or permission to use any swimming pool, spa or hot tub (“Activity”) at the rental Property or otherwise made available to you as an amenity in conjunction with your rental by Property Manager and or its affiliates and the Owner(s) of your rental Property, YOU AND ANY OCCUPANTS HEREBY RELEASE, WAIVE, DISCHARGE, COVENANT NOT TO SUE, AND AGREE TO INDEMNIFY AND HOLD HARMLESS, FOR ANY AND ALL PURPOSES, PROPERTY MANAGER AND OWNER(S), TOGETHER WITH THEIR RESPECTIVE OFFICERS, SERVANTS, AGENTS, VOLUNTEERS, OR EMPLOYEES (COLLECTIVELY, THE “RELEASEES”) FROM ANY AND ALL LIABILITIES, RESPONSIBILITIES, CLAIMS, DEMANDS, CAUSES OF ACTION OR INJURY, INCLUDING DEATH, THAT MAY BE SUSTAINED BY YOU OR YOUR GUESTS OR INVITEES WHILE PARTICIPATING IN SUCH ACTIVITY, WHETHER CAUSED BY RELEASEES’ ACTIVE OR PASSIVE NEGLIGENCE, BUT EXCLUDING ANY DAMAGES CAUSED BY RELEASEES’ GROSS NEGLIGENCE OR WILLFUL ACTS.

 

  1. You agree that you are fully aware that there are inherent risks involved with said ACTIVITY, including but not limited to possible physical injury (including, but not limited to broken bones, strains, sprains, bruises, concussions, heart attack, heat exhaustion) and loss of life and you choose to voluntarily participate in said ACTIVITY with full knowledge that said ACTIVITY may be hazardous to you, your guests, your invitees, and your property.

 

  1. You agree to be responsible for the day-to-day general safety conditions of any swimming pool and/or hot tub to use at your rental Property. This includes, but is not limited to, keeping the swimming pool, spa and/or hot tub clean of debris, keeping the swimming pool, spa and/or hot tub areas clean, neat and organized, keeping all gates and doors locked and the swimming pool, spa and/or hot tub area secured at all times, and operating the swimming pool, spa and/or hot tub in a safe, responsible manner.

 

  1. You understand that RELEASEES may not maintain any insurance policy covering any circumstance arising from your participation in this ACTIVITY or any event related to that participation. As such, you are aware that you should review your personal insurance coverage.

 

  1. You hereby certify that you are at least 18 years of age and you are legally competent to enter into this Agreement, including the Release, Waiver, Assumption, and Indemnity provisions contained herein. You agree that it is your express intent that this release shall bind the members of your family and spouse if you are alive, and your heirs, assigns and personal representatives, if you are deceased, and shall be governed by the laws of the State of Florida.

 

  • Golf Cart Rules and Waiver (if the Property is supplied with a golf cart as part of the rental).

 

  1. The golf cart key will be provided in a lock box attached to the golf cart. Upon submitting all required documents the code will be given to the lock box. Please note a copy or picture of EVERY golf cart operator’s driver’s license is required prior to arrival. Golf cart is street legal and classified as a road vehicle.

 

  • United States Drivers required documents:
    1. A driver’s license of any guests that will drive the golf cart.
    2. A copy of your driver’s insurance.
  • International Drivers required documents:
    1. A driver’s license of any guests that will drive the golf cart.
    2. A copy of driver’s insurance.
    3. International driving permit or equivalent.

 

  1. Guest agrees to keep the provided golf cart and any accessories to the golf cart in the same condition as received. This includes, but is not limited to, cleaning the golf cart of all trash and washing the golf cart, with the provided water hose, of all sand. For carrying items on the golf cart, there is a provided rack on the back of the golf cart to carry beach chairs that can safely and securely hang, as designed, off the rack. The back seat also flips over to allow for storage. No other means of carrying items is permitted. Please do not carry items insecurely or on any seats unless being held by Guest at all times. Please ensure the headlights are turned off and the key is in the OFF position when not in use so the battery does not drain. The Guest acknowledges that a $70 charge will be charged to the Guests credit card on file in the event the Guest loses or misplaces the golf cart key or the garage door opener that is provided at check-in. The Guest acknowledges that any parking ticket for the golf cart during their reservation will be charged to the Guests credit card on file.

 

  1. Guest understands and agrees that Property Manager shall not be liable for damages of any kind whatsoever to the golf cart or injuries sustained to Guest or while the golf cart is in Guest’s care. Guest agrees to hold Property Manager free from all such damages and injuries sustained. Guest agrees to pay or reimburse Property Manager on the return of the golf cart, for all charges incidental to all breakages or damage to the golf cart while in Guest’s care. Guest agrees that no more than 6 authorized persons are allowed in the golf cart at any time and MUST WEAR SEAT BELTS AT ALL TIMES while in operation. Guest accepts FULL responsibility to uphold all local laws while operating the golf cart. Property Manager will not be held responsible in any way for any accidents caused, parking tickets, or violations under Guest’s care. Guest acknowledges that only a person over the age of 25 with a valid driver’s license and current (meaning “up to date”) vehicle insurance is allowed to operate the golf cart. The golf cart is NOT permitted on any roads posted over 35mph speed limits and at no time are Guests allowed to operate the golf cart on Hwy 98. Guest hereby warrants to the Property Manager that the Guest operating the golf cart possess motor vehicle insurance that covers the golf cart and personal injury to Guest, additional persons riding with Guest and other motor vehicles, while in Guest’s care. Guest’s Insurance Policy is Primary to ALL claims, accidents, injuries and/or suits while under Guest’s care. Guest will ensure the golf cart is plugged in and charging each evening after the day’s use and upon checkout. When taking the golf cart away from the Property, Guest will take the charging cable in the compartment under the front seat in case a charge is needed while away. This will ensure the golf cart is charged for you and future guests. Guest will lock the door between the house and the garage and shut the garage when leaving the house in the golf cart. 

 

  • Release of Liability, Waiver of Claims, Express Assumption of Risk and Indemnity Agreement. In consideration for receiving access and/or permission to use any Golf Cart (“Golf Cart”) at the rental Property or otherwise made available to you as an amenity in conjunction with your rental by Property Manager and or its affiliates and the Owner(s) of your rental Property, YOU AND ANY OCCUPANTS HEREBY RELEASE, WAIVE, DISCHARGE, COVENANT NOT TO SUE, AND AGREE TO INDEMNIFY AND HOLD HARMLESS, FOR ANY AND ALL PURPOSES, PROPERTY MANAGER AND OWNER(S), TOGETHER WITH THEIR RESPECTIVE OFFICERS, SERVANTS, AGENTS, VOLUNTEERS, OR EMPLOYEES (COLLECTIVELY, THE “RELEASEES”) FROM ANY AND ALL LIABILITIES, RESPONSIBILITIES, CLAIMS, DEMANDS, CAUSES OF ACTION OR INJURY, INCLUDING DEATH, THAT MAY BE SUSTAINED BY YOU OR YOUR GUESTS OR INVITEES WHILE PARTICIPATING IN THE USE OF GOLF CART, WHETHER CAUSED BY RELEASEES’ ACTIVE OR PASSIVE NEGLIGENCE, BUT EXCLUDING ANY DAMAGES CAUSED BY RELEASEES’ GROSS NEGLIGENCE OR WILLFUL ACTS.

 

  1. You agree that you are fully aware that there are inherent risks involved with the use of said Golf Cart, including but not limited to possible physical injury (including, but not limited to broken bones, strains, sprains, bruises, concussions, heart attack, heat exhaustion) and loss of life and you choose to voluntarily participate in the use of said Golf Cart with full knowledge that said Golf Cart may be hazardous to you, your guests, your invitees, and your property.

 

  1. You agree to be responsible for the day-to-day general safety conditions of any Golf Cart to use at your rental Property.

 

  1. You understand that RELEASEES may not maintain any insurance policy covering any circumstance arising from your participation in the use of said Golf Cart or any event related to that participation. As such, you are aware that you should review your personal insurance coverage.

 

  1. You hereby certify that you are at least 18 years of age and you are legally competent to enter into this Agreement, including the Release, Waiver, Assumption, and Indemnity provisions contained herein. You agree that it is your express intent that this release shall bind the members of your family and spouse if you are alive, and your heirs, assigns and personal representatives, if you are deceased, and shall be governed by the laws of the State of Florida.

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